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Posted on February 28, 2018 by Brett D. Christensen

Once in a while, a topic seems to be begging to be written. A couple weeks ago, CBC’s The Nature of Things aired an episode called “The Brains Way of healing.” Last week, a discussion on policies for accommodating learning disabilities popped up in one of my professional networks and a few days later Sean asked me how the Canadian military deals with accommodations. Around the same time, friends of ours, who have a son with autism stopped in to watch the Nature of Things episode. Through all this, my own daughter who deals with disability and her quest for a career that will enable greater self-sufficiency weaved its way through the other discussions, trying it all together....

Posted on March 21, 2018 by Brett D. Christensen

I asked “Why? What’s the problem?” Turned out that my client was told that a group in another part of the organization wasn’t performing as needed when requesting and using my client’s services to get their job done. Their boss wanted my client to train his people. Classic example of picking the solution before understanding the problem...

Posted on April 3, 2018 by Brett D. Christensen

A colleague of mine shared this article, Leaders turn brick into paper in our professional network for military Training Development Officers last week. The article brought back a lot of memories from my days in the Navy. As I read it, I reflected on great, good and not so good leaders at all levels and some real leadership challenges for me personally. Under the section of the article called “Common brick walls” the example of “that piece of equipment that hasn’t worked since I’ve been here and my people tell me it’s never worked” was a real flashback...

Posted on April 11, 2018 by Brett D. Christensen

Social media is under fire right now and this article in NOT about THAT! I have always been pretty open in the digisphere (buzzword bingo!) because I believe the benefits far outweigh the risks. A couple days ago, I experienced some great examples of why...

Posted on September 18, 2018 by Brett D. Christensen

The topic of sustainability keeps coming around in my reading as of late. I was first introduced to sustainability during my Commerce program at Royal Roads in 2003. Darlene and Garry McCue were our profs and the text we used was their own called “The spiral stair.” The course was very environmentally focused which at the time put me off somewhat as I was not of the same thinking as environmentalists...

Posted on February 25, 2019 by Brett D. Christensen

It’s time for the next installment of the Performance Improvement Process Model or PIPM. A couple weeks ago, I talked about the difference between an opportunity and a “good” idea. This post will address the next step in the model “Want or Need.”....


Posted on March 1, 2019 by Brett D. Christensen
Employee Appreciation Day is observed annually on the first Friday in March. This day was created as a way of focusing the attention of all the employers in all industries on employee recognition. Businesses and organizations plan celebrations across the country recognizing the achievements and contributions of their employees.


Posted on June 6, 2019 by Brett D. Christensen
I have always found it interesting that there are people that believe because they have attended training, they have expertise in the analysis, design, development, delivery and evaluation of training. Of course everyone has valuable feedback to offer, but in this case, the senior leader stood in front of the same audience I told to stop worrying about generational differences and claimed we have to treat the youngsters differently because she has three boys and they are different. Oh my. 

Posted on July 12, 2019 by Brett D. Christensen

Each time I present the Performance Improvement Process Model (PIPM) and as it becomes more widely used, I receive feedback from colleagues on how to improve it. Some I accept and apply, others I file away for future reference ’cause you just never know when that suggestion might fit! Looking back, I have written about the model a lot starting with “Needs Assessment or Needs Analysis” (Still my most popular blog post to date) followed by “Just because it says performance doesn’t mean it’s there (sadly)” then “Opportunities vs. Good Ideas“ and finally “Putting the NEED in Needs Assessment” waaayy back in February.


Posted on July 30, 2019 by Brett D. Christensen
The statistician George Box (1976) coined the phrase “All models are wrong, but some are useful.” I have used this quote many times… in workshops, as content in lessons for clients on modeling and simulation and at cocktail hour. Okay not at cocktail hour!!